The Mercure London Kensington is a stylish hotel combining contemporary design with comfort and fashion. Ideal for meetings and small conferences, you can take a lunchtime walk in Hyde Park or Kensington Gardens, offering fast access to London Heathrow and the A4.
Hi, The room we hired was a nice room, air conditioned and private absolutly suitable fo the meeting we had. We tried to order lunch and this was a disaster, the lunch took an hour to arrive tand then it looked like it had been made by my son and his 5yr class at school. It wasnt as stated on the menu and not fit for purpose. They didnt have anything else so we carried on with the meeting regardless. We didnt pay for the lunch but you wouldnt expect such shoddy service from a hotel with such a nice exterior. We shall not be using this hotel again, it was embarrassing to have customers exposed to it.
Posted in November 2016
Excellent meeting room facilities at a reasonable price with fantastic service and customer care.